Privacy Policy
Last Updated: 24 January 2025
1. Introduction
Ai Connect Ecosystem ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use TokiWow. This policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
2. Data Controller
The data controller responsible for your personal data is:
Ai Connect Ecosystem
Email: privacy@tokiwow.com
3. Information We Collect
We collect the following types of personal data:
- Identity Data: First name, last name, username
- Contact Data: Email address, phone number
- Technical Data: IP address, browser type, device information, cookies
- Usage Data: Information about how you use our Service
- Financial Data: Payment card details (processed securely by our payment provider)
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: You have given consent for specific purposes
- Contract: Processing is necessary to perform our contract with you
- Legitimate Interest: Processing is necessary for our legitimate business interests
- Legal Obligation: Processing is necessary to comply with legal obligations
5. How We Use Your Information
We use your personal data to:
- Provide, maintain, and improve our Service
- Manage your account and preferences
- Process payments and transactions
- Communicate with you about updates, support, and marketing (with your consent)
- Analyze usage patterns to improve our AI models and user experience
- Ensure security and prevent fraud
6. Data Sharing
We do not sell your personal data. We may share your data with:
- Service providers who assist in operating our platform (payment processors, hosting services)
- Legal authorities when required by law or to protect our rights
- Business partners in the event of a merger, acquisition, or sale of assets
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When data is no longer needed, it will be securely deleted or anonymized.
8. Your Rights (GDPR)
Under the GDPR, you have the following rights:
- Right of Access: Request a copy of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your data ("right to be forgotten")
- Right to Data Portability: Receive your data in a structured, machine-readable format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
9. Cookies
We use cookies and similar technologies to enhance your experience, analyze traffic, and for security purposes. You can control cookie preferences through your browser settings. Essential cookies are necessary for the Service to function and cannot be disabled.
10. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.
11. International Transfers
Your data may be transferred to and processed in countries outside the European Economic Area (EEA). When this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through a notice on our Service. We encourage you to review this policy periodically.
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact our Data Protection Officer at:
Ai Connect Ecosystem
Email: privacy@tokiwow.com